FREQUENTLY ASKED QUESTIONS
YES! We service a majority of the 48 contiguous states.* Here’s the information we need: Where is it now? And where is it going? Our rates are based on mileage from pick up to delivery location.
*There is an extra charge of $300 for tolls when picking up or delivering to Maine or Long Island. At this time, we do NOT pick up or deliver to Key West, DC or the 5 boroughs of New York City, Brooklyn, Bronx, Manhattan, Queens, and Staten Island.
*We cannot service gated communities.
Yes, both residential pick-up and delivery is available. Each of our enclosed trailers are equipped with either a lift gate or ramp system. We don’t need a loading dock or fork lift at each stop and our clients aren’t required to have a dealer or terminal to take delivery of their bike.
The pickup and delivery locations need to be legal and safe for access by an 80 foot tractor trailer. If the location is deemed to not be legal and / or safe for the equipment to get to, a secondary meeting location will need to be agreed up to complete the pickup and/or delivery. So, please contact us upon ordering your shipment to discuss the specifics of your location.
- Total transit time 21-28 business days from booking to delivery. Northwestern states have longer transit times.
- OR, WA, ID, MT, WY, UT and CA zip codes beginning in 955 (in green on map) - 26-35 day transit time.
Our terminals are located in Milwaukee, WI, Las Vegas, NV, Oklahoma City, OK and York, PA. We run regular routes to the East Coast and to the West Coast and to points in between.
THIS IS IMPORTANT: Your payment schedules the pick up for the motorcycle. Nothing is scheduled until we receive your payment and the signed contract is received at our office. For your payment, we accept personal or business checks, cashier’s checks and money orders, as well as Visa, MasterCard, Discover and American Express.
To keep shipping affordable for you, we pool as many motorcycles as we can on a truck during our cross country runs. Our trucks depart frequently with normal shipping deliveries running an average of 21-28 business days from booking to delivery. Some exceptions apply. Some shipments may be faster, contact us to find out the shipping estimate for your shipment. If you schedule your shipment this week, typically your bike is scheduled on a truck departing one of our hubs next week. The truck’s total delivery time (and essentially your bike’s pick up time) depends on the zones that the truck crosses. If it picks up and delivers in the same zone, timeframes are shorter. Returning the signed contract and payment as quickly as possible will help keep the delivery timeframe on schedule.
For a detailed list of how we get your bike from here to there, see our Motorcycle Shipping Process Page
Absolutely! All of our trailers are enclosed so your bike is not subject to the weather or public display. The majority of our drivers are also riders who take special care with each motorcycle. We require both pick up and delivery parties to sign off on our Bill of Lading and Inspection Report to assure everyone the bike is in the stated condition. Check out some of our equipment here.
Yes. With your quoted price, your bike is insured up to $15,000 and has a $500 deductible (payable by you). You can also increase the shipment valuation for $35 per additional $5,000 of value. For a fee of $50, you can eliminate the $500 deductible from any damage claim.
NO, sorry. Each of the trailers is equipped with a Track and Tie Down System. The motorcycle is placed in position and strapped down to the floor and the sides (they are shipped side by side, nose to tail). There is no good way to keep a little box next to the front tire or hang a helmet from the handle bar. We don’t want anything in our trailers which can potentially scratch or dent your bike. No one else does either.
There is no need to drain the gas tank or disconnect the battery. This is great if you are shipping your bike to a rally or to a vacation spot. If you have hard bags or a trunk, you can pack them to your hearts content, however, YOU are responsible for the contents so please make sure they are locked. We only need to be able to move your bike on to the trailer and maneuver it into position.
Yes. Daily Direct gladly accepts Visa, Mastercard, Discover and American Express.
Yes. We offer discounts for round trips, rallies, military and service personnel, groups, and dealers.
We process as quickly as possible but refunds may take 45 – 60 Business days.